Privacy Policy

Last updated: 18-7-2023

At Factory Vape, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services. We are committed to ensuring the confidentiality and security of your personal data and complying with applicable privacy laws and regulations.

Information We Collect:

  1. Personal Information: When you voluntarily provide it to us, we may collect personal information such as your name, email address, and any other information you choose to provide when submitting forms, subscribing to our newsletter, or participating in surveys or promotions.
  2. Log Data: Our servers automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and referring URLs. This information is used for analyzing trends, administering the site, and improving the user experience.
  3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and collect information about how you interact with our website. You have the option to disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

How We Use Your Information:

  1. Provide and Improve Services: We may use your personal information to deliver the services and content you request, to communicate with you, and to improve the functionality and user experience of our website.
  2. Analytics and Research: We may analyze and aggregate non-personal information to gain insights into user behavior, preferences, and trends. This information helps us understand and improve our content, services, and marketing efforts.
  3. Marketing and Communications: With your consent, we may send you promotional emails or newsletters containing information about our products, services, and industry updates. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.
  4. Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, or that of our users or the public.

Information Sharing and Disclosure:

  1. Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as website hosting, data analysis, email delivery, and customer support. These providers have access to your personal information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.
  2. Legal Requirements: We may disclose your personal information in response to a valid legal request or as required by law enforcement authorities, government agencies, or regulators.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Links to External Websites:

Our website may contain links to third-party websites that are not operated or controlled by Factory Vape. Please note that we have no control over the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy:

Factory Vape does not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not provide any personal information on our website. If you believe we may have inadvertently collected personal information from a child under 18, please contact us, and we will promptly delete it.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

Thank you for trusting Factory Vape with your personal information.